Privacy Policy Privacy Policy



About us

Turisbike is a registered trademark of the company Alfanove Unipessoal Lda. With head office at Rua Fonte do Serralheiro 21 – 6, in the parish and municipality of Vila do Conde with fiscal number 509777155. Tourism Animation with RNAAT 39/2017 attributed by Turismo de Portugal.

We use this address and website to communicate and inform our customers or potential interested parties.

Information Collection and Use

The present Privacy Policy regulates the policy of navigation and use of cookies, as well as the treatment of personal data carried out on the site
Use of this site confers the status of user, hereinafter also referred to as the “user“. This implies knowledge and acceptance of all the conditions included in our Privacy Policy.
You should carefully read this Privacy Policy each time you browse this page as it may change.
Alfanove Unipessoal, Lda, as an online seller and service provider takes seriously the obligations to protect your privacy and personal data. The purpose of this Privacy Policy is to inform you about what data is collected, how we may use such information, and how the information may be corrected or changed.

What personal data is collected and how it is collected

On this page some data is sometimes collected, this may include personal data. Data such as name, email address, personal account preferences. Transactional data, such as purchase information; and technical data, such as cookie information.

Some personal data is collected as the identification number of the citizen card, NIF or driving license: In case you use our services, such as bike rental, tours or transfers of bikes and cyclists, to be able to be identified in case of need.

Personal data is not created solely by users’ interaction with the site. Personal data is created through technical processes such as contact forms, comments, cookies, analytical data, and incorporation of third parties.

By default, the website does not collect any personal analytical data from visitors. It only collects the data available in the user profile of registered users. However, some of your plugins used on this page may collect personal data.


When visitors leave comments on the site, the data in the comment form as well as the IP address and the browser user agent are stored to assist with spam detection.

Contact forms

When contact forms or enquiries are used, they serve only to initiate a possible business relationship or request for information. We use this data only to respond to the contact request and or respond to the information requested. The data are kept for one year if there are no further contacts or any other type of business relationship with the company. These contacts are not the target of any action for marketing purposes, For this purpose is when you subscribe to the newsletter on your own initiative and that at any time of it can withdraw.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves as if you were visiting those websites.

This site may collect data about you, use cookies, incorporate tracking done by third parties such as Goopgle Analytics and monitor your interactions with it, including logging interactions with embedded content if you have an account and are logged into that site.

How secure is your personal data?

You always have the option to accept or reject the legal conditions under which you will provide this data. In case of agreement, such data is provided by the user always on a voluntary basis, with prior indication to that effect in the corresponding box.
The user has the right to access this information at any time, being able to rectify, cancel and oppose it. In addition, you can ask at any time to no longer be contacted for newsletter or direct marketing purposes.
You can exercise these rights, in your private and personal access to your data or by sending your request to the email address
The payments are managed through third party companies, services offered by Stripe or PayPal, among others, these companies are already well known in the online shop payments industry and have their own privacy policy.
The application has implemented a European standard payment system (SSL) encryption technology on the Internet “Secure Sockets Layer”, the only information that passes from these companies to ours is the payment made successfully.
NOTE: The servers are protected by a multi-level firewall and a standard security protocol and servers in the European area are used.

Use of Cookies

This website and online shop uses “cookies”. A cookie is a small amount of data sent from the server to your browser and is stored on your computer’s hard drive. Generally, we use cookies to allow us to track your visits to our website to facilitate the browsing and purchasing process. Where necessary, we will ask for your consent.
You can also set your browser to notify you when you receive a cookie so you can decide whether or not to accept it. You can also choose to disable cookies, but you will not be able to enjoy all the services of the online shop.

Our responsibilities

Alfanove Unipessoal Lda., is exempt from any liability arising from the following: failures in the website caused by force majeure, fortuitous events or other causes not attributable to the same, technical and/or mechanical problems, viruses “produced” during the internet connection either through the site or third party sites, in computer systems (software and hardware), electronic documents and files stored in computer equipment. Access by minors to the content included in the website, being the responsibility of the respective parents or guardians to exercise adequate control over the activity of their children or minors under their guardianship.
Alfanove Unipessoal Lda, is not responsible for fraudulent, speculative or bad faith acts in the use of this service.

Liaison with third parties and other entities

This page may provide links to other websites. Please be aware that from the moment you leave our page and enter another, you may be subject to different privacy policies over which Alfanove Unipessoal Lda, has no control. For which it is not responsible for the veracity, updating and lawfulness of the contents of the pages that, depending on the case, are suggested by the company or appear linked, and therefore it is up to the user to accept them or not.

Our Privacy Policy

This Privacy Policy provides you with all the information you need to make the choice to use this online shop and website or not. By using it and communicating electronically with us, you acknowledge and accept the privacy policy and authorise us to process your personal data as described in this document.

Privacy policy issues

Any other question you wish to ask us can be clarified through the contacts listed in the online shop or by email:

Scroll to Top