Who we are

Turisbike is a registered trademark of Alfanove Unipessoal Lda. Headquartered at Rua 5 de Outubro 523, in the parish and municipality of Vila do Conde with the taxpayer 509777155. Tourist Animation with RNAAT 39/2017 awarded by Turismo de Portugal.

We use this address and www.turisbike.com to communicate and inform our customers or potential prospects.

Collection and Use of Information

This Privacy Policy regulates the policy of browsing and using cookies, as well as the processing of personal data carried out on the website www.turisbike.com.

The use of this page assigns the user condition, hereinafter also referred to as the "user". This implies knowledge and acceptance of all conditions included in our Privacy Policy.

You should read this Privacy Policy carefully when browsing this page as it may change.

Alfanove Unipessoal, Lda., As a seller and provider of online services takes seriously the obligations to protect your privacy and your personal data. The purpose of this Privacy Policy is to inform you about what data is collected, how we may use such information, and how the information may be corrected or changed.

What personal data are collected and how they are collected

On this page sometimes some data is collected, this may include personal data. Data such as name, email address, personal account preferences. Transactional data, such as purchasing information; and technical data, such as information about cookies.

Some personal data is collected as the citizen's identification number, NIF or driving license: In case of using our services, such as bicycle rental, tours or transfers of bicycles and cyclists, to be able to be identified in the case of need.

Personal data is not created solely by user interaction with the site. Personal data is created through technical processes such as contact forms, comments, cookies, analytical data, and incorporation of third parties.

By default, turisbike.com does not collect any personally identifiable information from visitors. It only collects the data available in the user profile of registered users. However, some of your plugins used on this page may collect personal data.


When visitors leave comments on the site, the data in the comments form, as well as the IP address and browser user agent, is saved to help with spam detection.

Contact Form

When using contact forms, or requests for information, it is only for the start of a possible business relationship or request for information. We use this data only to respond to the request for contact and or respond to the information requested. The data is stored for a year if there are no more contacts or any other type of business relationship with the company. These contacts are not the target of any marketing effects. For this purpose it is when you subscribe to the newsletter and at any moment she can give up.

Embedded content from other sites

Articles on this site may include embedded content (for example, videos, pictures, articles, etc.). Embedded content from other sites behaves as if the user were visiting those sites.

This site may collect data about you, use cookies, incorporate third-party tracking such as Goopgle Analytics, and monitor your interactions with it, including registering interactions with embedded content if you have an account and are logged on to that site.

How secure is your personal data

You always have the option to accept or reject the legal conditions by which you will provide such data. In case of agreement, these data are provided by the user always voluntarily, with prior indication to that effect in the corresponding table.

The user has the right to access, at any time, this information, being able to rectify it, cancel it and oppose it. In addition, you can ask at any time not to be contacted any more for newsletter or direct marketing purposes.

You may exercise these rights in your private and personal access to your data or by sending your request to the e-mail address comercial@turisbike.com

Payments are managed through third party service providers offered by Hi-Pay or PayPal companies themselves already reputed in this form of payments from online stores that likewise have their own Privacy Policy.

The application has implemented a European standard payment system (SSL) encryption technology on the internet "Secure Sockets Layer", the only information that passes from these companies to ours is the payment made successfully.

NOTE: Servers are protected by multi-level firewall and a standard security protocol and servers are used in European space.

Use of Cookies

This page and online store uses "cookies". A cookie is a small amount of data sent from the server to your browser and stored on your computer's hard drive. Generally, we use cookies to allow us to track your visits to our site to facilitate the browsing and shopping process. Whenever necessary, we will ask for your consent.

You can also set your browser to notify you when you receive a cookie so you can decide whether to accept it or not. You can also choose to disable cookies, but you will not be able to enjoy all the services of the turisbike.com online store.

Our responsibilities

Alfanove Unipessoal Lda., Disclaims any liability arising from: www.turisbike.com website failures caused by reasons of force majeure, fortuitous cases or other causes not attributable to it, technical and / or mechanical problems, viruses " produced "when connecting to the Internet, whether through the website or third-party websites, in computer systems (software and hardware), in documents and electronic files stored in computer equipment. Access for minors to the content included in the site, and it is the responsibility of their parents or guardians to exercise adequate control over the activity of the children or minors in their custody.

Alfanove Unipessoal Lda., Is not responsible for fraudulent, speculative or bad faith in the use of this service.

Link to third parties and other entities

This page may provide links to other websites. Please be aware that as soon as you leave our site and enter another page, you may be subject to different privacy policies over which Alfanove Unipessoal Lda. Has no control. By which it is not responsible for the veracity, update and legality of the contents of the pages that, as the case may be, are suggested by the company or appear linked and that way it is up to the user to accept them or not.

Our Privacy Policy

This Privacy Policy provides you with all the information you need to make the choice to use this online store and web page or not. By using and communicating electronically with us, you acknowledge and accept the privacy policy and authorize us to process your personal data as described in this document.

Privacy Policy Issues

Any other question that you want clarified can do through the contacts in the online store or by email comercial@turisbike.com

Automatic translation by Google Translator, in case of any doubt of intreperation or need clarification please send an email to comercial@turisbike.com